Contact Support

Product Support
Check out our drivers and downloads page to locate drivers for your computer, or our support documents for specifications and user guides.

eMachines product support by email
Available 24 hours a day,
seven days a week
  • Quick response time
  • Most efficient way to receive a response
  • Easy to use
eMachines product support by chat
Available 3 AM to 12 midnight
PT, seven days a week
  • Rapid answers to your
    questions
  • Quick & easy to use
Contact Support by Phone
Available 24 hours a day, seven
days a week (except in Canada)
  • Worldclass technical support
  • Rapid Answers to your
    questions
  • Check eligibility for in-warranty phone support now. Please
    have your Serial Number or
    SNID ready for input.
 
PC Recovery Media Purchase Program
Restore and recover files from your eMachines PC with system recovery media, available for online purchase.

Answers by eMachinesSM
Answers by eMachinesSM is a 24/7 telephone support service for all of your technology questions about most major manufacturers' products, including computers, servers, wireless networks, televisions, printers, digital cameras and more!

Service methods subject to change without notice or obligation.