Answers by eMachines

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Become an expert with Answers by eMachines

What Is Answers by eMachines?

Answers by eMachines℠ is a 24/7 support service offered by eMachines’s third party partner that is designed to give you smart comprehensive solutions to all of your technology questions. What makes it different from other types of tech support is that it covers technology outside of your PC as well — giving you direct access to expert-level support and advice for almost any gadget, hardware or software you've got a question about.

eMachines’s third party industry experts are available round-the-clock to help you resolve any issues related to your PC, peripheral devices, software and networking — or even "around the house" technology, like setting up your high-definition TV. Whether you need a hand connecting your printer, transferring a home movie or removing a computer virus, we can help. Our goal is to provide you with easy-to-understand solutions that equip you with the tools necessary to maximize what you get from your technology.

Answers by eMachines is offered to you by eMachines’s third party service, Answersby.com. Answersby.com is the authorized reseller and merchant of the Answers By products and services offered within this store. Answersby.com offers the products and services under the terms of sale ("Terms") found at www.answersby.com and apply to all purchases of the Answersby.com services.

Answers by eMachines Service Packages	1 Issue Plan $99⁹⁹	5 Issue Plan (1 yr) $149⁹⁹
	15 Issue Plan (1 yr) $199⁹⁹	30 Issue Plan (2 yr) $299⁹⁹

	How-To Single Issue more details here	How-To Log Me In Single Issue more details here	Netbook Single Issue more details here
Answers by eMachines Single Issues Only	Estimated Time Frame 15-20 mins of how to	Estimated Time Frame 20-30 mins of how to and showing	Cost sensitive for lower cost net-books
	$19⁹⁹	$29⁹⁹	$79⁹⁹

How It Works

or call 800-237-6483
to order Answers by eMachines.

Call 877-721-7314
to contact Answers by eMachines.

This is a fee-based service

Get help resolving your questions to get the most from your technology.

This is a fee-based service

¹ Cards and unused minutes or incidents expire one year from the date of issue or on the earliest date permitted under applicable law, whichever occurs later. The toll-free number is valid in the U.S. only. Any unused minutes or incidents will remain in the recipient's account except where required by law. Cards are not redeemable for cash except where required by law. eMachines reserves the right to change these terms and conditions from time to time at its discretion. We cannot replace lost or stolen cards except where required by law. Cards are non-transferable.

The above specifies the products currently supported by Answers by eMachines^SM. eMachines may change the supported products at its discretion. Answers by eMachines^SM includes tutorial assistance with installation, integration, and product functionality. eMachines technicians will attempt to provide assistance with supported products but may not be able to resolve all issues presented. Service methods are subject to change without notice or obligation. eMachines is not responsible for any hardware or software failures that could result from this service.