If you need to purchase recovery media for your Gateway computer click here.
Tell us which products you have, and the Gateway Accessory Locator will provide a list of related items designed to help you get the most out of your system.
Our powerful search tool will make your Support experience more efficient and productive.
Chat or e-mail with our online support team to get your question answered.
The Download Assistant is an easy-to-use application designed to help you download, extract and install drivers from the Support Web site.
You can have e-mails sent directly to your inbox when new updates for your home computer are available. We offer this free service to all our Gateway customers who have purchased home computers via Gateway.com. (Note: Computers bought at retail stores are not eligible for this service, nor are professional computers, which are now handled by MPC Computers.)
Diagnose Windows Vista and Microsoft® Windows® XP technical issues
with these step-by-step checklists.
Choose from a wide variety of tutorials to learn about and get more out of your products.
Check on the status of a reported issue by entering your issue number.
Add up to ten serial numbers to view the "as-shipped" system configuration for your individual Gateway® PCs.
My Current Configuration provides detailed information about your system as it is configured at this time. After giving your permission to analyze your PC, the utility will create a listing of your software, hardware and networking settings. Data collected by this utility does not leave your PC unless you decide to share the information with a Gateway Technician to assist in troubleshooting.
Store up to fifteen of your favorite support.gateway.com links for quick, easy access.
Enter your PC, Server, Projector or Television serial number to access personalized support for your Gateway product. Save time by accessing downloads, support documents and other features tailored to your product.
User Guides contain documentation for your system including product overviews, help operating your computer, hardware installation instructions, troubleshooting procedures and warranty information.
Gateway wants to make sure your PC is safe. We offer information on the latest viruses, prevention and additional resources.
Use our Windows Vista support page to gather useful information
whether you are looking to upgrade a current system to Microsoft Windows Vista
or have questions about a system you just received with Windows Vista.