Using Your EV500 Monitor

This monitor provides high-resolution performance and operates in a variety of video modes. The flat square tube design makes images easier to see.

The microprocessor-based On-Screen Display (OSD) controls let you adjust a variety of image settings.

Safety precautions

Read all instructions before using the monitor, and save them for later use.

Follow all warnings and instructions marked on the product.

To avoid electrical shock, never open the monitor case.

Never use the monitor if the power cable has been damaged. Do not allow anything to rest on the power cable.

The openings in the monitor cabinet are for ventilation. Do not block or cover these openings. Do not insert anything into these openings. If you put the monitor in a bookcase or some other enclosed space, make sure to leave space for ventilation.

Do not expose the monitor to rain or use near water. If the monitor does get exposed to moisture, unplug it and allow it to dry for 24 hours. Call Gateway Technical Support for advice on whether the monitor is safe to turn back on.

This monitor is equipped with a 3-wire grounding-type plug as a safety feature. This plug will only fit into a grounding-type outlet. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet. Do not try to remove any of the prongs.

Setting up the monitor

Setting up the monitor consists of two procedures: attaching the base and connecting the monitor cables. If you are setting up your system for the first time, refer to the setup poster for more information about connecting additional peripheral devices.

To attach the base:

1. Carefully set the monitor on its side with the bottom of the monitor facing you.

2. Hold the base so that the narrow end is pointing toward the back of the monitor, then align the six hooks on the bottom of the base with the corresponding slots on the bottom of the monitor.

3. Slide the base toward the front of the monitor so that all hooks are securely in place. A retaining latch built into the base clicks into place when the base is correctly attached.

4. Carefully set the monitor upright and place the monitor on a sturdy, level surface.

To connect the power and video cables:

1. Position the monitor and the computer so that you can easily get at the back panel of each. Make sure that all power cables can reach a properly grounded electrical outlet.

2. Connect the video cable to the matching (blue) video port on the back of your computer.

3. Tighten the screws on the video cable connectors to keep them from coming loose. Tightening the screws also prevents radio and TV interference.

4. Connect the power cord that came with the monitor to the AC power connector at the back of the monitor. To maintain FCC standards, only use the cord that came with the monitor.

5. Plug the other end of the power cord into a properly grounded electrical outlet.

Removing the base

To remove the base:

1. Turn off the system, then disconnect the monitor's video and power cables.

2. Carefully set the monitor on its side with the bottom of the monitor facing you.

3. Rotate the base so that you can easily get to the retaining latch on the bottom of the monitor, then pull up on the retaining latch.

4. While pulling up on the latch, slide the base toward the back of the monitor, then remove the base.

Starting the monitor

To start the monitor:

1. Press and hold the power button for approximately one second. The power LED turns on, and the monitor demagnetizes itself for about five seconds.

Caution

Do not store tapes or diskettes next to the monitor because the monitor generates a strong magnetic field during startup. This field can erase or damage data stored on magnetic tapes or diskettes.

2. Turn on the computer.

3. After the system is running, the power LED on the monitor should be green. If not, check the connections. For troubleshooting information, see Troubleshooting.

4. Adjust the controls to get the ideal image size and position for you. For more information, see Adjusting display settings.

Adjusting display settings

This monitor features an On-Screen Display (OSD) that lets you adjust and save contrast, brightness, and other settings for the display image.

Menu. Press to view the OSD. Press again to exit.

(left). Press to move between the OSD options. After selecting an option, use to adjust the setting.

(right). Press to move between the OSD options. After selecting an option, use to adjust the setting.

Select. Press to select an OSD option.

The system saves any changes you make to the settings, even if you turn off the monitor.

OSD options

Main menu	Options
	Contrast. Increases or decreases display image contrast.
	Brightness. Increases or decreases display image brightness.
	Horizontal Position. Moves the display image to the left or right side of the screen.
	Horizontal Size. Increases or decreases the width of the display image.
	Vertical Position. Moves the display image to the top or bottom of the screen.
	Vertical Size increases or decreases the height of the display image.
	Pincushion. Curves the sides of the display image inward or outward.
	Trapezoid. Increases or decreases the trapezoid distortion of the display image.
	Pin Balance. Curves the display to the left or right.
	Parallelogram. Slants the display to the left or right.
	Rotation. Rotates the displayed image.
	Horizontal Moire. Removes horizontal moire effects from the image.
	Vertical Moire. Removes vertical moire effects from the image.
	Color. Adjusts color balance.
	Recall. Resets the monitor settings to the defaults.
	Language. Changes the display language for the OSD control system.
	Degauss. Demagnetizes the screen.
	Information. Displays the frequency and resolution in which the monitor is currently operating.

To adjust the display settings:

1. Press the Menu button. The OSD menu opens.

2. Use the left and right buttons to highlight a menu option.

3. Press the Select button to select the highlighted menu option, then use the left and right buttons to adjust it.

4. Press the Select button to return to the Main menu.

5. When you have finished making all adjustments, press the Menu button to exit the OSD.

Power management

ENERGY STAR

As an ENERGY STAR ® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

This monitor complies with the EPA's International ENERGY STAR Program, which is a program designed to encourage manufacturers of computer equipment to build circuitry into their products to reduce energy consumption during time of non-use.

Energy declaration

When connected to a computer that supports the VESA Display Power Management Signaling (DPMS) Protocol, this monitor can conserve significant energy by reducing power consumption during periods of non-use. When the computer goes into the energy saving mode, the monitor will then enter the Active Off mode (different from total shut down). In the Active Off mode the power LED will still show amber.

By following these conventions the power can be reduced to the following levels:

VESA state	LED color	Power consumption
On	Green	75 W
Off	Amber	Less than or equal to 3 W

To "wake" the monitor when it is in Active Off mode, move your mouse or press any keyboard key.

You can change the period of time after which the monitor enters these low power states by accessing the power management options in the Control Panel.

Maintenance

To keep your monitor in the best working order:

Do not block the ventilation holes.

Do not expose the monitor to rain or use near water.

Keep the monitor away from radiators or heat vents.

Keep the monitor out of direct sunlight.

Keep the monitor away from any equipment that generates a magnetic field.

Use a screen saver to avoid permanent phosphor discoloration. For more information about screen savers, see the Using Your Gateway Computer guide that came with your computer.

Clean the monitor using a soft cloth lightly moistened with water. Wipe the cabinet, glass panel, and controls.

Caution

Do not use any type of abrasive pad or glass cleaner. You can permanently scratch the glass panel.

Troubleshooting

If you have problems with your monitor, the information in this troubleshooting section may help you solve them.

Important

Make sure that the monitor has warmed up for about 30 minutes before making any judgments about the picture quality.

No picture

Make sure that the power cord is properly connected to both the back of the monitor and the wall outlet.

Make sure that the video cable is securely connected to the back of the computer.

Make sure that the monitor is turned on.

If the power LED is amber or blinking amber:

Make sure that the computer is turned on.

Move the mouse or press any key on the keyboard to bring the monitor out of Active Off mode.

Check the video port and the end of the video cable for any pins that might be bent or pushed in.

Make sure that the video cable is not damaged.

Restart the computer with the monitor turned on.

Perform a monitor self-test by turning off your monitor and unplugging the video cable from the back of the computer. Turn the monitor back on and wait for ten seconds. If the monitor is functioning properly, a self-diagnostic screen appears.

Picture is scrambled

If your picture is scrambled or does not look right, you can reset your monitor to its default video mode and resolution settings.

To reset your monitor settings:

1. Restart the system, then press and hold F8 while the system is starting up.

2. Select Safe Mode or Enable VGA Mode, then press Enter. The system restarts.

3. In Windows XP, click Start , then select Control Panel . Click Appearance and Themes .

- OR -

In Windows Me or Windows 98, click Start , then select Settings , then Control Panel.

4. Click/Double-click the Display icon. The Display Properties dialog box opens.

5. Click the Settings tab.

6. Drag the Screen Resolution or Screen area slider to the size you prefer. If you are not sure what resolution to use, select
   800 × 600.

7. To save your changes:

In Windows XP, click OK , then click Yes .

- OR -

To save your changes:

In Windows Me or Windows 98, click OK , then click OK again.

8. If asked, restart the system.

The mode you have chosen should allow you to use either the system or select a different resolution or number of colors (select the maximum number possible). If the settings you selected are beyond the display capabilities, the operating system restores the image back to the last settings in 15-20 seconds.

Display colors are wrong

Check the video port and the end of the video cable for any pins that might be bent or pushed in.

Make sure that the video cable is securely connected to the back of the computer.

Make sure that the video cable is not damaged.

Restart the computer with the monitor turned on.

Picture is fuzzy

Adjust the contrast and brightness controls to improve the display image. For more information, see Adjusting display settings.

Picture bounces, jitters, or has waves

Make sure that:

Non-shielded speakers are not placed too close to the monitor.

The monitor is not positioned too close to another monitor, power transformer or adapter, electric fan, fluorescent light, metal shelf, or laser printer.

If none of these suggestions solves the problem, try plugging the monitor into another outlet, preferably one on a different circuit.

Picture has shadows or "ghosts"

Remove any extension cables or switchboxes.

Check the video port and the end of the video cable for any pins that might be bent or pushed in.

Make sure that the video cable is securely connected to the back of the computer.

Make sure that the video cable is not damaged.

Color is not uniform

Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity.

Make sure that:

Non-shielded speakers are not placed too close to the monitor.

The monitor is not positioned too close to another monitor, power transformer or adapter, electric fan, fluorescent light, metal shelf, or laser printer.

You demagnetize the screen using the Degauss feature in the OSD.

Image is not sized or centered properly

Use the size and position controls to adjust the image. For instructions on how to change your display settings, see Adjusting display settings.

Image cannot be adjusted full screen

Some video modes used by your monitor produce images that cannot be adjusted all the way out to the bezel edge (the edge where the screen glass and monitor casing meet).

This condition does not indicate that the monitor is defective.

Specifications

Specifications are subject to change without notice or obligation.

CRT	15 inches diagonal (13.8 inches viewable), anti-glare, 90° deflection, 0.28 mm dot pitch
Maximum resolution	1280 × 1024 non-interlaced
Display colors	Unlimited
Synchronization	Horizontal, 30-69 KHz Vertical, 50-120 Hz
Power input	100-240 VAC
Certifications	UL, CUL, DHHS, and FCC Class B, TCO'99 (Europe model only)
Power management	Meets Energy Star requirements: Off mode = less than or equal to 3 W
Environment	Operating temperature: 41° to 104°F (5° to 40°C) Operating humidity: 5% to 90%

Many products for Gateway and its subsidiaries are custom engineered by our suppliers to Gateway specifications and may vary with similarly marketed products.