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When you're on the road, your portable is the only way to get the job done. If you experience technical difficulties, you need to resolve them immediately.
The Gateway Mobile Access Portable Support Kit provides one-stop support for your portable 24 hours a day, 7 days a week. In addition to priority tech support, Mobile Access offers software support, , including tutorial assistance, and online data backup which allows you store and access files remotely via the Internet. If phone support isn't enough, you can bring your portable to over 280 conveniently located Country Service Centers for immediate service.
Gateway also offers two upgraded Mobile Access services that may be purchased alone or as part of a comprehensive support package. Our Critical Loaner Service means that you'll never be without a portable, even if yours is in the shop, while Accidental Damage Protection safeguards your system against accidental damage, power surges, and natural disasters1. With Gateway Mobile Access, you can be reassured that the support you need is available anytime, anywhere.
What you can expect from Gateway Mobile Access:
• 24x7 advanced service and support ensures lasting productivity.
• Immediate service available at over 280 Gateway Country service centers.
• Expedited access to both hardware and software support provides faster resolution.
• Online data backup.
• Optional upgrades can be purchased alone or as part of a package.
• Tool Kit including a retractable phone cord, surge protector, reference guide and Mobile Access membership card.
How you can order Gateway Mobile Access:
You can add this service to your new Gateway portable purchase and extend it to any Gateway portable you may already have. The Mobile Access Portable Support Kit starts at $199* per year. Purchased alone, Accidental Damage Protection is available for $119* per year and Critical Loaner Service is available for $79*. Contact a Gateway sales representative by clicking below, to find out how Mobile Access can improve your productivity and peace of mind. |
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| 1 Click here, call 1-800-846-2000 or write to Gateway Terms & Conditions, P.O. Box 1951, North Sioux City, SD 57049-1951 for a free copy of applicable limited warranties and service agreements. Services may be provided by third parties. An authorized representative will determine the method of service provided. You may be required to take or send your product to an authorized location for service. If you purchased on-site service, it will be provided only if an authorized representative determines it is necessary because your problem cannot be corrected through other means. On-site service is not available in all locations and excludes mice, keyboards, docking stations, external peripherals and monitors. See agreements for specific terms and limitations. *Prices and configurations subject to change without notice or obligation. Prices exclude shipping and handling and taxes. |
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