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Just because your network users demand that your servers be available in the middle of the night, doesn't mean you have to be. Gateway's Remote Management Services take care of the night shift -and every other shift- so you don't have to.
Remote Management Services' options range from basic "Server Down" monitoring to proactive management and preventive care. All monitoring is done through a secure, dedicated connection, helping to promote the safety of your network data. Best of all, we'll monitor your servers 24 hours a day, 7 days a week, so you're covered day and night.
Basic Remote Monitoring
This service includes:
• Establishment of a secure, dedicated connection to your network
• Remote, real-time monitoring 24x7
• Notification of "Down" status within 30 minutes of detection
• Notification and/or dispatch of appropriate maintenance provider in the case of "Down" status
• Monthly event log
Enhanced Remote Monitoring
This service includes:
• All features of Basic Monitoring
• CPU Utilization
• Disk Utilization
• Percentage free data storage space
• Network errors per second (your IT staff and/or your network service provider will be notified of questionable readings within 30 minutes of detection)
Premium Remote Monitoring
This service includes:
• All features of Enhanced Monitoring
• NOS administration & management (Novell Netware, Windows NT and 2000, and/or Unix)
• User and account administration
• Print server and print queue management
• Performance management
• Patch/service pack upgrades
• Error log reviews as required
How you can order Gateway Remote Management Services:
Contact your Gateway sales representative to find out how Gateway Remote Management Services can work for your organization |
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