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 Software help is just a phone call away
Answers by Gateway support cards are your lifeline to software help for more than 150 popular programs, even if you don't own a Gateway PC.
Support cards are available in 30, 60 or 120-minute blocks of time and work just like pre-paid phone cards.
Dial the number on the card, enter your PIN, and you're instantly connected to our team of dedicated software specialists, who can help with more than 150 home and office applications - including Microsoft® Word, Microsoft® Office, Quicken and Lotus Notes.
Run out of time? Just ask your technician for more. You can "re-charge" the card as often as you like.
Our cards:
• Work 24 hours a day, every day
• Cover the most popular Windows
and Mac-based software
• Help with installing, running and troubleshooting
• No PC purchase necessary!
How to order:
Buy online, call 1-800-GATEWAY, or pick one up at a Gateway store!
• 30 minutes - $49
• 60 minutes - $79
• 120 minutes - $129
Purchased minutes good up to one year after purchase date and expire after all time has been used.
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1 Visit gateway.com, call 1-800-846-2000 or write to Gateway Terms & Conditions, P.O. Box 1951, North Sioux City, SD 57049-1951 for a free copy of applicable limited warranties and service agreements. Services may be provided by third parties. An authorized representative will determine the method of service provided. You may be required to take or send your product to an authorized location for service. If you purchased on-site service, it will be provided only if an authorized representative determines it is necessary because your problem cannot be corrected through other means. On-site service is not available in all locations and excludes mice, keyboards, docking stations, external peripherals and monitors. Server 4-hour dispatch customers: Gateway will attempt to resolve your issue remotely. If this is not possible, Gateway will dispatch a technician. Gateway cannot guarantee that your issue will be resolved in any particular time. 4-hour dispatch service is not available in all locations. See agreements for specific terms and limitations. |
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