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Ask for help
If you can't find a document that mentions your friend's name, maybe it's time to ask for help from people who have interests similar to your friend's. Long before the Web came along, the Internet was about connecting people to people, not just documents to documents and people to documents. It was about people sharing information and helping one another, without expectation of return. Beneath today's commercial veneer, much of that tradition still remains.

  Tutorials
  Try the Usenet newsgroups
  Use email distribution lists
  Using Web-based forums
  Finding a friend of a friend
  Get a guide
  Ask a robot to keep looking
  Digging in for the long haul