Tutorial Home > Internet and Email > Basics > E-commerce > Customer Service Is Key
Customer Service Is Key
When it comes defining the real nuts and bolts of running your online venture, customer service is a paramount ingredient. Just like any other business, successful companies are the those that provide impeccable customer service – from the appearance and user-friendliness of your Web site to the prompt handling complaints and returns. In this series, we'll show you how to handle the customer service function online.