 |
|
|
| Recent computer hardware uses a power management scheme called Advanced Power Management (APM) in conjunction with Microsoft Windows to try to control usage and energy expenditure. Among other things, it helps shut down unnecessary hardware when the computer is idle for a long period of time. Check your PC's manual to see if APM is mentioned. However, power management is still a work in progress, and the use of power management can cause some difficulties like problems shutting down the PC. |
|
|
|
|
| From Windows Start, point to Settings, and then to Control Panel. Double-click the Power Management icon (if you have one), which opens a configuration window. Choose the Power Schemes tab. |
|
|
|
|
| On the Power Schemes tab, set the System Standby to Never. Set Turn Off Monitor to Never. Set Turn off Hard Disks to Never. Click OK. |
|
|
|
|
| When the previous step is complete, go to Windows Start, point to Shut down, and then to Shut down. Does it shut down normally now? Wait a few minutes. If the PC is frozen, press the Reset button on the front of your PC. As the system begins to start, follow on-screen directions (or PC manual directions) for entering CMOS Setup. |
|
|
|
|
| If your CMOS settings have an option for turning off power management at the motherboard level, locate this entry and set power management to disabled. Save your changes and let Windows restart. Try again to shut down and see if this helps your shutdown issue. If not, you can try turning power management on again. |
|
United States
(change country or region)