Not All Installed RAM Seen - 7


Tutorial Home >Hardware >Components >Memory (RAM) >How do I verify the amount of RAM in the autoexec.bat file?
Tutorial Home >Hardware >Components >Memory (RAM) >Troubleshoot RAM and Memory - 1 >Not All Installed RAM Seen - 7

  Step 1:  Verify Amount of RAM

Use information provided in earlier tutorials in this series to verify the amount of RAM you have installed vs. the amount of RAM you see in Windows.
  Step 2:  Load Notepad

Open a Report
From Windows Start, point to Programs, then to Accessories, and then click on Notepad to open it. From Notepad, click to open the File menu, point to Open, and then browse to locate the AUTOEXEC.BAT (if present) in your C:\ or root directory.
  Step 3:  Check the AUTOEXEC.BAT

Open a Report
Scan the AUTOEXEC.BAT for any entries that may load programs for use in DOS that may require RAM each time the system restarts. If present, place a "rem" or a semi-colon (;) at the beginning of the line loading the program to temporarily prevent it from loading (you can always change it back later by removing the "rem" or semi-colon to allow the program to load normally). For example, a line that reads: C:\utils\mycalendar.exe becomes: Rem c:\utils\mycalendar.exe.
  Step 4:  Save Changes

From Notepad's File menu, choose Save to save the changes to your AUTOEXEC.BAT.
  Step 5:  Restart and Reassess

Open a Report
From Windows Start, point to Shut down, then to Restart, and then click OK. When the system restarts, check the RAM at countup on the boot screen as well as check the amount of RAM seen under the General tab by right-clicking the My Computer icon on the desktop and choosing Properties.