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| Check your PC speakers to make certain they are turned on, and that their volume control, if they have their own, is set to an adequate level. Also check that the speakers are properly plugged into the proper jack(s) at the back of the PC, where the sound card is installed. |
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| From Windows System Tray (bottom right corner of your Windows desktop near the time display), click on the horn or Sound Mixer icon to bring up your Volume Control screen. Make certain the CD (if listed there) does not have Mute checked, and that the volume is set to a sufficient level. |
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| From Windows Start, point to Settings and then to Control Panel. Double-click the Multimedia icon, and choose the CD Music tab. |
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| From the section labeled CD Music Volume, make certain the volume is set to the highest setting. Move the slider bar to the right, if you need to increase it. Click OK. |
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| From Windows Start, point to Shutdown and then choose Shutdown. Click OK. When shut down, turn off the PC and disconnect power. Remove the PC cover. Ground yourself before placing your hands inside the case. |
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| Check to be sure there is a wire or cable running between your sound card and the CD-ROM drive. Be sure both ends are securely seated, at the connection points specified in your CD-ROM drive documentation (check with manufacturer if unsure). |
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| Check the cables – power and ribbon – coming into the back of the CD-ROM drive both from the power supply and from either the motherboard or another drive. Be certain they are firmly seated, and show no signs of damage or serious wear. Replace or reseat them, as necessary. |
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| Replace the PC cover, restore power connections, turn on the PC, and let it boot. Try to play a CD with sounds again to see if the volume has improved. If not, check with the CD-ROM drive's manufacturer. |
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