Frequently Asked Questions
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Q: How is the BigFix solution different from other diagnostic software?

A: The BigFix solution is fundamentally different from traditional diagnostic software in four ways.

  1. The BigFix system is always up-to-date on the latest computer problems, protecting you from the newest conflicts and bugs that emerge every day.

  2. It is proactive. This means that it can alert you as soon as a problem occurs, often allowing you to fix it before it causes damage.

  3. It provides one-click solutions to problems, automating even the most complicated fixes.

  4. It always ensures your security and privacy. The BigFix system obtains information only from experts you trust and never allows information about you or your computer to leave your computer without your expressed permission.