What are some troubleshooting scenarios with recording programs in Media Center 2005?
I am getting a "critical file error" when I try to record a program.
- Check if you have selected an external USB drive as the storage drive. Using a USB drive results in poor performance. Select a hard disk in the computer as the storage drive instead.
I am getting a lot of corrupted recordings. They show up as 5K files.
- Run Disk Cleanup.
- Restart the application. If that does not help, restart the computer. If that does not help either, check the drivers for the capture card.
How can I go back to the beginning of a recording in progress?
- From the Start menu, select My TV, select Recorded TV, and then select Sort by Date. The program being recorded currently will be listed on top of the list. Select the program to start playing it from the beginning.
Media Center records all the programs I schedule for recording on the E:\ drive. How can I change this?
Use the following steps.
I scheduled Media Center to record a program, but nothing recorded.
- Press the Windows Media Center Start button on the remote control.
- Select Settings.
- Select TV.
- Select Recorder.
- Select Recorder Storage.
- Change Record on drive to the hard drive you want to store recordings on, and then select Save.
- Check to see if the scheduled recording is listed in the recording error messages. If not, check the system application event log for errors. The logged errors will have "eHome Recording Scheduling Engine" listed as the source. If no errors are listed, check if the computer was running at the time the scheduled program was to be aired. Check if Standby mode has been customized for the computer to have the computer shut down.
I scheduled Media Center to record program A, but program B recorded.
- Check the list of programs listed under History. If Program A is listed there and is marked Conflict, it means that Program B was recorded instead of Program A because of a recording conflict.
- Check to see if you customized the Program Guide to list only channels that you subscribe to.
I scheduled Media Center to record a program. but only an error message recorded.
- This can happen if you configure Media Center to record a program that airs on a channel that is not part of your subscription. This causes an error message to display in some set-top boxes. This error message can only be closed using the set-top box remote.
All of my recorded files have disappeared. What should I do?
I recorded a program on my Media Center computer. I am not able to play it on my friend's Media Center computer. What could be the problem?
Using the Recordings.xml File
- If you encounter a circumstance where scheduled recordings are not working, recordings.xml would be a good place to look for problems.
- If for some reason you have difficulties getting into any of the recording settings, or scheduled recordings do not stick, use the following steps.
- Close Media Center. Ensure that Media Center is not recording anything currently.
- Move recordings.xml to a backup folder for later troubleshooting
- Rename recordings.xml.bak to recordings.xml to restore the previous good settings.
- Restart Media Center.
- When there is a corruption of the recordings.xml or recordings.xml.bak files, Media Center will copy the corrupt version to the recording.xml.# file, where # is an increasing integer from 0. So on the first corruption Media Center will create recordings.xml.0. On the next corruption, Media Center will create recordings.xml.1, and so forth.
Note: Information in this document was provided by Microsoft.