I tried to change to channel 15, but Media Center displayed channel 101 instead.

• Check to see if you subscribe to channel 15. If it is not available, Media Center displays the nearest available channel instead, which in this example may be channel 101.

I do not get a list of TV signal providers for my ZIP code.

• Make sure that you have specified the right location in the Regional settings in Control Panel.
• Double-check the Zip code for accuracy.
• Try a neighboring Zip code to see if any signal providers are available.

I am not receiving a TV signal.

• Check to see if you have re-installed the operating system but not installed the drivers or the DVD decoder.
• Verify that you have not uninstalled the DVD decoder.
• Check to see if the TV cable is attached to the wrong input or if the S-Video cable is not connected.

When configuring the TV signal using a set-top box, I noticed that some channels listed in the Select a Working TV Signal screen are blocked. How can I fix this?

• Check to see if you have configured Parental Control settings. In such a case, some programs may be blocked.

Note: Information in this document was provided by Microsoft.