What are some troubleshooting scenarios with My Pictures in Windows Media Center 2005?

Viewing Images

I am not getting thumbnails for some of my image files.

  • If Media Center is unable to create a thumbnail of your picture, it will display a generic picture thumbnail. Your picture should display as usual in Full-Screen mode.

I cannot view some image files.

  • You will get this message if the file type has changed or the file is corrupt. You may need to edit your image with a photo editor and resave it in a supported file format.

I inserted a CompactFlash card containing images in the card reader. However, Media Center did not detect the card and ask me if I wanted to view the images on it. What could be the reason?

  • Check if you have Media Center opened in full screen mode. The prompt appears only when Media Center is in full screen mode. To workaround the issue, use the following steps.

    1. Press the Windows Media Center Start button on the Media Center remote control.

    2. Select My Pictures, and then press OK.

    3. Select the folder for removable media.

While playing slideshows, I am not able to move to the next picture by using the SKIP or REPLAY buttons.

  • The SKIP/REPLAY buttons on the remote are reserved for the Now Playing experience. In the case of a slideshow, they are reserved for music or TV or DVD playing in the background. To advance to the next photo in a slideshow, use the arrow buttons on the remote control.

Editing Images

I am unable to rotate or touch up an image.

  • Check if the image is read-only. A read-only image cannot be rotated, because rotation involves editing the stored image.

Note: Information in this document was provided by Microsoft.