What are some troubleshooting scenarios with My Music in Media Center 2005?
Several audio files stored on my computer do not show up in Media Center.
- Check to determine if the file types are supported by Media Center.
- Add the folders that contain the music files to Media Center.
Album information displays incorrectly or there is no album information.
- Check the following:
- Press the Windows Media Center Start button on the Media Center remote control.
- Select Settings.
- Select General.
- Select Automatic Downloads Options.
- Ensure that the Retrieve media information for CDs, DVDs, and movies from the Internet check box is selected.
- Select Save
- Edit the song information to add metadata, in case there is none currently available.
Unable to Play
I was playing songs from a playlist when I got a Windows XP Media Center Edition error message. What could be the problem?
- Check to determine if you have access permissions for all the songs in the playlist.
I am not able to play audio files.
- Verify that you have the sound card provided with the original system installed, and not some other sound card.
- Verify that you have the correct drivers installed for the sound card.
I am not able to play some audio files.
- Check the file format of the file in question and verify that the file format is supported by Windows Media Player.
- If the file format is supported, check if the codec used for the file is supported by Windows Media Player.
- Check if the file is corrupt.
- Verify that you have permissions to play the file.
- Verify that you do not have MUTE selected or if the volume is set too low.
I placed a CD in the CD/DVD drive, but it does not play in Media Center.
- Check to see if you have some other application specified as the default application to be used for audio files.
- Check to see if Windows Media Player or a third party audio player is open.
More than one sound track is playing at once.
- Check if you have another application (other than Media Center) playing media files. Check if there are two or more applications running that are playing media files.
There is a lot of time lag in the playback.
- Check if you are playing the tracks from a network share. Network shares or shortcuts may result in time lags.
Note: Information in this document was provided by Microsoft.