Gateway Support - Frequently Asked Questions list forWhat are the Frequently Asked Questions for My TV?

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Q: What are the Frequently Asked Questions for My TV?

A: My TV in Media Center can be used to watch TV, view the Program Guide, record TV, manage TV recordings, and burn recorded TV shows to disc.

Program Guide

Live TV

Recording Programs

Set Top Boxes

My set top box uses radio frequency to control it. How do I make it work with Media Center?
When I change channels, my set top box on screen menu is displayed and I have to use my set top box menu to remove it. What is causing this?
The channel change seems to break up into two separate channel change requests. For example, when I change to channel 248, the set top box changes to channel 24, and then immediately to channel 8. What is wrong?
When I set shows to record, why does my set top box change to the wrong channel? It changes to either a channel I do not subscribe to or to a channel different from the one I selected.
When should I configure my set top box to use ENTER when changing channels?
Channel changing seems slow with my set top box. What can I do to speed it up?
I do not know what to enter for the number of channels in my current lineup. Should I use 2 digits, 3 digits, or 4 digits?

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