Frequently Asked Questions
      

BIOS
   arrowHow do I update a notebook BIOS in Windows Vista?

General
   arrowHow do I see hidden files and folders in Windows Vista?
   arrowHow do I enable Automatic Updates within Windows Vista?
   arrowHow do I restore the Recycle Bin icon to the desktop?
   arrowHow can MSConfig be used to disable services from running when Windows Vista starts?
   arrowHow can MSConfig be used to troubleshoot startup problems when Windows Vista starts?

How To
   arrowWhat is the procedure for upgrading my operating system to Windows Vista?

Internet Explorer 7
   arrowMy favorite Web sites do not load correctly, or do not seem to work at all in Internet Explorer 7. What should I do?
   arrowWhat is a Phishing Filter and why should I turn it on?
   arrowWhat is a bad certificate and why is it blocking me from accessing a Web site?
   arrowWhat are RSS feeds and why or when should I use them?
   arrowHow do I subscribe to an RSS feed in Internet Explorer 7?
   arrowWhat is tabbed browsing and how does this make browsing easier for me?
   arrowCan I add other search providers to the Search dropdown menu?
   arrowI'm having a hard time finding the options I need on the toolbar. Where can I find all the options I use in Internet Explorer 6?
   arrowWhy can I not see the File menu in Internet Explorer 7?
   arrowWhat are the Internet Explorer keyboard shortcut keys?

Keyboard
   arrowWhat are Windows Vista keyboard shortcut keys?

Power Management
   arrowHow do I disable Sleep/Hibernation in Windows Vista?

Processor
   arrowCan I install 32-bit drivers on a 64-bit computer?
   arrowCan I run 32-bit programs on a 64-bit computer?
   arrowWhat is the difference between 32-bit and 64-bit versions of Windows?
   arrowWould I benefit from using a 64-bit computer?
   arrowIf I am running a 64-bit version of Windows, do I need 64-bit drivers for my devices?

Software
   arrowWhat tools does Startup Repair use to diagnose and fix difficulties?
   arrowWhat types of difficulties can Startup Repair resolve?
   arrowWhat are the feature differences between the different versions of Windows Vista?
   arrowHow do I open Device Manager in Windows Vista?
   arrowWhere is Outlook Express?
   arrowWhere is NetMeeting?
   arrowHow do I enable/disable the administrator account?
   arrowCan I use AOL with Windows Vista?
   arrowWhich version of EzTune is compatible with Windows Vista?
   arrowUpdate for Daylight Savings Time 2007

User Account Control
   arrowUser Account Control FAQs

Windows Anytime Upgrade
   arrowIf I purchased a Windows Anytime Upgrade, how do I get my upgrade license file from the digital locker?
   arrowHow do I reinstall my Windows Anytime Upgrade if my hard drive was erased or reloaded while being serviced?

Windows Easy Transfer
   arrowWhat can I transfer to my new computer?
   arrowWhich method should I use to transfer my files and settings?
   arrowHow long does Easy Transfer take?
   arrowHow do I decide what to transfer with Easy Transfer?
   arrowWhich versions of Windows will work with the Easy Transfer process?
   arrowHow do I copy Windows Easy Transfer to my old computer?
   arrowHow do I stop the AutoPlay dialog box from being displayed on my removable media after I transfer files and settings?

Windows Express Upgrade
   arrowI received a note stating my computer can get an Express Upgrade to Windows Vista. Is this free?
   arrowIs there a Windows Express Upgrade order process walkthrough?
   arrowWhich computers are eligible for the Windows Vista Express Upgrade?
   arrowWill Gateway/eMachines be sending me the CDs? Can I check the status of the order on the Gateway/eMachines Web site?
   arrowDo refurbished computers qualify for the Vista Express Upgrade program?
   arrowWhat is the difference between Windows Express Upgrade and Windows Anytime Upgrade?
   arrowI cannot find the COA number to use when ordering my Windows Express Upgrade on the Moduslink Web site.
   arrowMy computer model is not listed in the drop down selection box.
   arrowThe Windows Express Upgrade ordering process indicates that the COA is on the Microsoft Office backup media and I am unable to locate that information.
   arrowWhat are the next steps for submitting my Windows Express Upgrade?
   arrowI received a message box informing me that a payment option must be selected for the Windows Express Upgrade.

Windows Vista
   arrowWhat happened to Windows Messenger?
   arrowWhat happened to Fax Console?
   arrowWhy does my printer driver not install in Windows Vista?
   arrowHow do I change the Product Key?
   arrowHow do I rerun WinSAT?

Wireless Networking
   arrowWhat is a wireless network?
   arrowWhat are the different types of wireless network technologies?
   arrowWhat hardware does my computer need to be on a wireless network?
   arrowWhat is wireless signal strength?
   arrowWhat are the risks of connecting to a public wireless network?
   arrowHow do I find a wireless network that is not on the list of available networks?
   arrowWhy do I need to copy wireless network settings to other computers and devices on my network?
   arrowCan I use software other than Windows to manage my wireless network connections?
   arrowHow can I tell if my wireless network adapter works with Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) encryption?
   arrowWhat can I do when I cannot connect to a wired or wireless router in Windows Vista?