Frequently Asked Questions
What is the procedure for upgrading my operating system to Windows Vista?
Windows Express Upgrade
I received a note stating my computer can get an Express Upgrade to Windows Vista. Is this free?
Is there a Windows Express Upgrade order process walkthrough?
Which computers are eligible for the Windows Vista Express Upgrade?
Will Gateway/eMachines be sending me the CDs? Can I check the status of the order on the Gateway/eMachines Web site?
Do refurbished computers qualify for the Vista Express Upgrade program?
What is the difference between Windows Express Upgrade and Windows Anytime Upgrade?
I cannot find the COA number to use when ordering my Windows Express Upgrade on the Moduslink Web site.
My computer model is not listed in the drop down selection box.
The Windows Express Upgrade ordering process indicates that the COA is on the Microsoft Office backup media and I am unable to locate that information.
What are the next steps for submitting my Windows Express Upgrade?
I received a message box informing me that a payment option must be selected for the Windows Express Upgrade.