Frequently Asked Questions
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Q: If I purchased a Windows Anytime Upgrade, how do I get my upgrade license file from the digital locker?

A:

  1. Sign in to the digital locker on the Microsoft Web site. Use the e-mail address in your Windows Anytime Upgrade order to access the digital locker.

    Digital locker sign in

  2. In the Windows Marketplace window, locate the upgrade and then click Install License.

    Install license

  3. In the File Download dialog box, click Save and save the file to your desktop.

    Save

  4. Double-click the Windows Anytime Upgrade file on your desktop.

    Windows Anytime Upgrade icon

  5. In the Get ready to upgrade Windows dialog box, click Next.

    Get ready to upgrade window

  6. In the User Account Control dialog box, click Continue.

  7. In the Insert your Windows disc dialog box, insert the Windows Anytime Upgrade disc.

    Insert the Windows Anytime Updgrade disc

  8. Follow the on screen instructions to complete the installation.