Manage Add-ons

  1. Open Internet Explorer.

  2. In the Internet Explorer window, click the Tools pull down menu in the upper right, select Manage Add-ons, and then click Enable or Disable Add-ons.

  3. In the Manage Add-ons window, highlight the individual add-ins currently loaded in Internet Explorer and then click Disable. You can test with the add-ins disabled and enable them one at a time to see which one(s) could be causing the problem.
    View Picture