• Main Content
  • Site Navigation
  • Footer
 
 
  • Products
    Netbooks Notebooks Desktops Displays
  • Shopping Tools
    • Where to Buy
    • Deals
    • Accessory Store
  • Support
    • Drivers & Downloads
    • Top Answers
    • Accessories & Upgrades
    • Product Registration
    • My Account
    • Warranty
    • Contact Support
    • Windows 8 Upgrade
Gateway.com Home

Remote Assistance

  • What is Windows Remote Assistance?
  • Get help with your computer using Windows Remote Assistance
  • What is the difference between Remote Desktop Connection and Remote Desktop Web Connection?

Windows Remote Assistance: Frequently Asked Questions

  • What is Windows Remote Assistance?
  • How does Windows Remote Assistance work?
  • When someone connects to or takes control of my computer, how are my privacy and computer security affected?
  • What happens if I select the "Allow <helper> to respond to User Account Control prompts" check box?
  • How do I resend a Windows Remote Assistance invitation?
  • Can I connect to a computer running Windows XP or Windows Server 2003 from a computer running a later version of Windows?
  • How do I set the maximum amount of time that Windows Remote Assistance invitations can remain open?
  • Why can I not change some Windows Remote Assistance settings?
  • I have an open Windows Remote Assistance invitation and I want to make it expire. Can I do that?
  • How can I stop someone from sharing control of my computer?
  • Can someone using Windows Remote Assistance share control of my computer without my permission?



  • Site Map
  • About Us
  • Contact Us
  • Feedback

Gateway products are available through select retailers.

Gateway.com Worldwide United States (change country or region)

  • © 2013 All rights reserved.
  • Legal
  • Privacy