1. Verify that the DVD burner is connected properly to your computer and powered on, and that any necessary software drivers for the DVD burner are installed. You can check your hardware settings in the Device Manager by doing the following:
   • Open Control Panel.
     • From the Microsoft Windows Vista default Start menu, click Control Panel.
     • From the classic Start menu, point to Settings, and then click Control Panel.

   • In Control Panel, open System.
     • If in Control Panel Home, double-click System and Maintenance.
     • If in Classic view, double-click the System icon.

   • In the View basic information about your computer window, under Tasks on the left hand pane, click Device Manager.
     View Picture

   • In the User Account Control dialog box, click Continue.
   • Device Manager opens.

2. Make sure that the videos you are trying to burn are not corrupted. To see whether the videos you want to burn are corrupted, try playing or viewing them using Windows Media Player. If the files do not play using the Player, Windows DVD Maker cannot burn them.

3. Choose a slower burning speed for your DVD burner by doing the following:
   • Return to the Add pictures and video to the DVD window, and then click Options.
   • In the DVD burner speed box, select Medium or Slow.

Note: This information provided by Microsoft.