Frequently Asked Questions
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Q: Why does the video in Media Center look bad on my TV?A: There could be many reasons why the video looks bad.
First, Media Center was only tested using Gateway recommended displays, and not with retail TVs. Due to the numerous makes and models of TVs, it would be extremely difficult to test each one. If a display was shipped with Media Center, Gateway recommends using that display. If a display was not shipped with Media Center, a progressive scan display with RGB/VGA input is the best choice.
Second, many factors such as the quality of video source, the type of connection being used, the quality of video cables, the screen resolution, the size of TV, the age of the TV, or the type of TV (interlaced or progressive scan), can vary video quality substantially.
Quality of Video Source
The quality of the video signal coming into the Media Center determines the video quality on the display. The video displayed from Media Center is only as good as the video signal sent into it. Media Center cannot get a better picture than a TV plugged into the same video signal. Cable or digital cable and satellite generally provide a better quality signal than an antenna.
Type of Connection Being Used
It is possible to output video to a TV using the Media Center system. However, the connection being used plays a big part in the video quality. The 128-megabyte (MB) NVIDIA GeForce4 MX440, part number 6002191, which is included with Media Center has two video outputs:
Note: Cable connections must be properly connected and tight for optimal video quality. A poor cable connection can lower video quality.
Quality of Video Cables
Poor quality cables or the incorrect type of video cable can cause problems. Gateway recommends using high-quality video cables that can be purchased at the Gateway Accessory Store. Using low-quality video cables affects the video quality.
By default, Media Center outputs a screen resolution of 1,024 × 768. Many standard TVs cannot display this resolution and may shift, scramble, or scroll the picture. For a better picture on the TV, you may need to lower the screen resolution to 800 × 600 or 640 × 480.
Size of TV
Small displays for standard computer applications are generally not optimized for motion video playback. Although they offer excellent resolutions and refresh rates, they are designed to make static white backgrounds with black text look readable, not to make colorful motion video look its best. Video looks better on a larger TV.
Age of the TV
Newer TVs generally have more features, produce a better quality picture, and support higher screen resolutions. A newer TV is recommended.
Type of TV (Interlaced or Progressive Scan)