Frequently Asked Questions
Q: Video and audio issues may occur while watching TV or movies via the webA:
Video and audio issues may appear when streaming TV shows or movies through the Internet using the Adobe Flash Player.
Per the Adobe knowledge base article KB403107, poor audio and video can be caused by insufficient network bandwidth or if Hardware Acceleration enabled.
Network bandwidth can be improved by closing out off applications that might be using bandwidth such as instant messengers, peer-to-peer sharing applications, etc.
Hardware Acceleration can be turned off by following the steps below: