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Frequently Asked Questions
      

Battery
   arrowHow do I install or replace the battery on this notebook?

General
   arrowHow do I reinstall the Operating System on the computer?
   arrowWhere is the serial number located on this computer?
   arrowWhere is the user guide for my notebook located?

Hard Drive
   arrowInformation On Hard Drive Size And Partitioning

How To
   arrowHow do I replace the hard drive on the notebook?
   arrowHow do I replace the memory (RAM) on this notebook?
   arrowHow do I create a set of Gateway Recovery Media?

Memory
   arrowNotebook displaying Blue Screen error

Memory Card Reader
   arrowHow do I use the memory card reader on my notebook?

Network
   arrowHow do I physically connect to a cable or DSL modem or to an Ethernet network?

Software
   arrowWhy does the Best Buy Software Installer start with Windows?
   arrowWarnings and Errors in the Windows Event Viewer from Best Buy Software Installer
   arrowBest Buy Software Installer may not run while logged into a Guest account
   arrowUpdating PowerDVD may solve Blu-ray movie playback issues

Video/Display
   arrowHow can I tell if my LCD panel is cracked or has a sunspot?



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