Frequently Asked Questions
Show Part Numbers
Hide Part Numbers
Q: Video driver update can address black screen issueA: A software issue may cause the display to go black unexpectedly on N44 series notebooks with the Microsoft Windows Vista Operating System and the system must be rebooted to recover the display.
Updating the following two drivers and applications can address this symptom:
The drivers and applications can be downloaded from driver downloads section on the web site. Please verify you download the correct drivers for your version of the Microsoft Windows Vista Operating System.
- Video driver to version 126.96.36.1999 (or later)
- Gateway Power Management to version 4.01.3016 (or later)
For drivers for 32-bit version of Microsoft Windows Vista, please click here.
For drivers for 64-bit version of Microsoft Windows Vista, please click here.