Frequently Asked Questions
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Q: How do I replace the memory (RAM) on this notebook?

A: The memory (RAM) on the notebook is able to be replaced by the end user.

  1. Slide and hold the battery release latch to the unlock position and remove the battery.
  2. Loosen the screw that holds the memory (RAM) bay cover in place.

    ec10d_ram_1.png

  3. Carefully remove the memory (RAM) bay cover.

    ec10d_ram_2.png

  4. Push the release latches on either side of the memory (RAM) module.

    ec10d_ram_3.png

  5. Carefully remove the memory (RAM) module out of the memory bay.

    ec10d_ram_4.png

Follow the steps in reverse to install the new memory (RAM).

Note: Gateway does not support or endorse replacement of the memory (RAM). Damages resulting from user replacement of hardware is not covered under warranty. Proceed at your own risk.