Frequently Asked Questions
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Q: Updates may resolve system hang issue when viewing video or 3D graphics

A: System hang may occur with 3rd party movie player or video conferencing applications.

Acer recommends MSN be used to conduct video conferencing.

Acer has updated the BIOS and key drivers to be more compatible with 3rd party video/graphics applications.

To improve video compatiblity, please perform the following updates to the system

  • BIOS v3211 or later
  • Audio driver (Realtek) v5.10.0.6024 or later
  • Wireless LAN v7.7.0.348 (for Atheros LAN card) or v5.10.79.14 (for Broadcom LAN card)