Locate Your Serial Number

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Having your serial number is helpful when using our site or contacting our technical support department. This identifier allows us to provide you with specific information about your computer or product.

The following table provides information about serial number structure.
The links below the table provide help to find the serial number label on your product.

Original Purchase
Time Frame		 Sale Type Number of Characters
Prior to October 2004 All 10 digits (numeric)
October 2004 - September 2008 Direct
Purchased directly from Gateway® via telephone, Web site (gateway.com), or Country Store.		 10 digits (numeric)
Retail
Purchased through a retail store such as Best Buy, Circuit City, or Wal-Mart or a retail Web site.		 13 characters (alphanumeric)
Refurbished
A used computer repaired by Gateway to meet original requirements. Sold through Gateway or approved reseller.		 16, 17, 18, or 19 characters (alphanumeric)
October 2008 - Retail
Purchased through a retail store or Web site.		 22 characters (alphanumeric)

Use the links below for help finding the serial number label on your product.
Computer Products
ArrowDesktop/Tower
ArrowNotebook Computers
ArrowGateway® One Computers
Arrow610 Media Center
ArrowDestination
ArrowFMC-901 Media Center
ArrowProfile Computers
ArrowServers
ArrowTablet PCs
   Electronics Products
ArrowDVD Players
ArrowGateway Digital Cameras
ArrowLCD Televisions
ArrowMP3 Players
ArrowPlasma Televisions
ArrowProjectors
ArrowRear Projection Televisions
ArrowSpeakers
ArrowStereo Receivers

Note: If you purchased your computer or product from a location outside of the United States, your International serial number is not supported in the serial number database.