Using Your Gateway Solo 9150 Notebook

Contacting Gateway

If you have any trouble while using your Gateway Solo Multimedia Notebook, please contact Gateway. You will need to supply your Client ID, serial number, and order number to the customer support technicians. Your Client ID number and order number can be found on your invoice. The serial number can be found on the bottom of your notebook. Make a note of these numbers here.

Client ID: _____________________________

Serial Number: _________________________

Order Number: _________________________

If your computer is ever stolen, be sure to contact your local police and a Gateway representative at once. We will put a note on the account so that if anyone calls trying to use your notebook serial number, we will contact you immediately.

Gateway offers a wide range of customer service, technical support, and information services. If you have questions or problems, contact the Gateway service that is most appropriate.

For assistance or information about:

Contact:

At:

Systems, pricing, orders, billing statements, warranty service, and other non-technical issues.

Sales & client support:
If outside the US, check your warranty booklet for numbers

800-846-2000

Problems with hardware or software.

Portables technical support:
US - toll free
Canada - toll free

800-846-2302800-846-3609

The Gateway Web site which contains a variety of information about Gateway. (Modem required.)

World Wide Web:
US and Canada

http://www.gateway.com