GM5416E Unable to Complete Chipset Driver Installation

Affected Products: Desktop Computers
Affected Operating Systems: Windows Vista™

ISSUE: With the Gateway GM5416E desktop computer, the chipset driver locks up or does not respond upon installation from Operating System CD recovery. A pop-under message box prompts to click OK.

RESOLUTION: Restart the computer prior to installing the chipset driver. Use the ALT+TAB key combination to return to the pop-under window to click Restart system.

It is recommended that you restart the computer between each driver installation.