AR-230 DVD Recorder May Lock Up with "Stopping" Message When Recording Through the 1394 Port with a DV Camcorder Affected Products: Home Theater
Affected Operating Systems: Not OS DependentISSUE: When you connect a DV camcorder to the AR-230 DVD Recorder through the 1394 port and try to record the video and audio from the DV camcorder, if you let the DV camcorder play and the AR-230 record the video and audio, when the DV camcorder comes to the end of the tape or there is no longer any audio or video, the AR-230 displays a “Stopping” message in the upper right corner of the screen and may lock up. The AR-230 may not respond to any type of command from the remote or the front panel of the AR-230. The only way to get control of the AR-230 is to unplug the power from the unit. The DVD media is unreadable and the video and audio may not be recorded to the DVD media properly. This can occur with any type of DV camcorder using the 1394 port, but there are some DV camcorders that do work properly and do not exhibit this issue. This may occur with the 1139 firmware and lower. RESOLUTION: Download and install the Gateway AR-230 firmware 1163 or newer to resolve this issue. The filename on the Gateway Web site is 7514855.exe.
To update the version of firmware on the Gateway DVD Recorder, follow these steps: