Reboot and Select Proper Boot Device Message on Startup from a Cold Start with Oxnard Motherboard

Affected Products: Desktop Computers, Destination® PCs, Servers
Affected Operating Systems: Not OS Dependent

ISSUE: When turning on the computer from a cold start, the computer may give a message to "Reboot and Select Proper Boot Device or Insert Boot Media in selected Boot device." This can happen when the hard disk drive is connected to the motherboard or to a Promise controller card. If you press and hold CTRL+ALT+DELETE, the computer starts normally.

RESOLUTION: Download and install the P13 BIOS from the Gateway Web site. The filename is 7511677.exe.