Who can I contact to receive a donation from Gateway?
How do I redeem my Gift Card?
Why should I register my new Gateway product?
How do I get removed from phone calls, mailings or e-mail?
How do I update my account information (phone, e-mail, address)?
Whom do I contact for technical support if I purchased from a Retailer such as Best Buy or Good Guys?
Whom do I contact if I am missing an item, such as a cable?
Whom do I contact to permanently return an item?
Whom do I contact for pricing questions?
Whom do I contact for a packing slip or an invoice?
How do I contact Good Guys?
How do I contact Best Buy?
How do I send my Gateway product for service and repair?
How do I find status on my repair?
What is the average lead time if a system is sent in for service?
How do I contact Gateway for International support on systems purchased domestically?
Can I trade in my Gateway System?
What is the TradeUps Program?
What if my system does not qualify for the TradeUps program?
How is my computer trade in value determined?
What about shipping and handling costs?
Can I get my money back or a new computer?
How do I register my computer for the limited warranty?
Where can I find information regarding Gateway's warranty policies?