How do I find status on my repair?
Repair status is available via e-mail or by contacting customer service at the following:

• Home/Home Office Direct (For products purchased directly from Gateway on or after Jan. 1, 2005): (408) 273-0800
  
• Home/Home Office Direct/Professional Direct (For products purchased directly from Gateway before Jan. 1, 2005): (800) 846-2301
  
• Gateway Retail (Gateway products purchased from any vendor other than Gateway): (408) 273-0808