Skip Navigation
Search button

Back to Customer Service FAQs

How do I find status on my repair?
Repair status is available via e-mail or by contacting customer service at the following:

  • Home/Home Office Direct (For products purchased directly from Gateway on or after Jan. 1, 2005): (408) 273-0800
  • Home/Home Office Direct/Professional Direct (For products purchased directly from Gateway before Jan. 1, 2005): (800) 846-2301
  • Gateway Retail (Gateway products purchased from any vendor other than Gateway): (408) 273-0808




Gateway.com |  Support Help |  My Support
LegalPrivacyGateway SelectSupport Site Map
©2008 Gateway, Inc.  All rights reserved.