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Frequently Asked Questions
      

General
  • How do I reinstall the Operating System on the computer?
  • Where is the serial number located on this computer?
  • Where is the user guide for my desktop located?

Hard Drive

  • Information On Hard Drive Size And Partitioning

How To

  • How do I use the Media Center Remote with my computer?
  • How do I create a set of Gateway Recovery Media?

Keyboard

  • How do I connect the wireless mouse and keyboard for this desktop?

Network

  • How do I physically connect to a cable or DSL modem or to an Ethernet network?

Software
  • What are the features of my Gateway Touchportal?

Touchscreen
  • What troubleshooting steps can I perform for my touchscreen?

Video/Display

  • Display may enter LCD TEST MODE after running Windows Update
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