Frequently Asked Questions
Aspire4520, AspireX1300, AspireX1700, DX4300, LX6810, SX2800
Model: LX6810 Q: Platform or Model grayed out in Windows 7 Upgrade Kit listA:
When using the Windows 7 upgrade kit, your computer platform and model may be grayed out. The upgrade wizard has a notebook and a desktop radio button but only one is selectable. For example, if you have a desktop computer the desktop option may be grayed out and you can only select items on the notebook list.
A Win7 Upgrade Patch is available to reset the upgrade kit and allow you to select Desktop or notebook models. Follow these steps to install the patch: