Frequently Asked Questions
DX4300, DX4320, DX4822, DX4830, DX4831, DX4840, DX4850, EC13N, EC14, EC14D,
EC14T, ec18, EC18d, EC19C, EC39C, EC54, EC58, FX6802, FX6803, FX6830,
FX6831, FX6840, FX6850, ID43A, ID49C, ID53A, ID59C, LT20, LT21, LT22,
LT23, LT24, lt30, LT31, LT32, NV47H, NV49C, NV50A, NV51, nv51b,
NV51M, NV52, NV53, NV53A, NV54, NV55C, NV56, NV57H, NV59, NV59C,
NV73, NV73A, NV74, NV77H, NV78, NV79, NV79C, P79, SX2310, SX2311,
SX2801, SX2802, SX2803, SX2851, ZX4300, ZX4350, ZX4351, ZX4800, ZX4931, ZX4951,
ZX6800, ZX6810, ZX6900, ZX6951, ZX6961
Q: How do I create a set of Gateway Recovery Media?A: Creating a set of Gateway Recovery Media
If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand.
Note: If the computer does not have an internal optical drive, an external optical drive will be required to create a set of Gateway Recovery Media. If you are unable to create recovery media they may be purchased from the Gateway Recovery Media Order Form.