Frequently Asked Questions
Why are the eject buttons on the top of the case not working?
How do I reinstall the Operating System on the computer?
Where is the serial number located on this computer?
Where is the user guide for my desktop located?
Platform or Model grayed out in Windows 7 Upgrade Kit list
Information On Hard Drive Size And Partitioning
How do I use the Media Center Remote with my computer?
How do I create a set of Gateway Recovery Media?
How do I use the F9 - F12 as Function keys on my keyboard?
How do I physically connect to a cable or DSL modem or to an Ethernet network?
Clean installation of Windows 7
Upgrade Installation from Windows Vista to Windows 7
Why does the Best Buy Software Installer start with Windows?
Warnings and Errors in the Windows Event Viewer from Best Buy Software Installer
Best Buy Software Installer may not run while logged into a Guest account
How do I find what version of Microsoft Windows Vista my computer is running?
Why doesn't my desktop computer display any video?