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Frequently Asked Questions
      

DVD-ROM
   arrowWhy are the eject buttons on the top of the case not working?

General
   arrowHow do I reinstall the Operating System on the computer?
   arrowWhere is the serial number located on this computer?
   arrowWhere is the user guide for my desktop located?
   arrowPlatform or Model grayed out in Windows 7 Upgrade Kit list

Hard Drive
   arrowInformation On Hard Drive Size And Partitioning

How To
   arrowHow do I use the Media Center Remote with my computer?
   arrowHow do I create a set of Gateway Recovery Media?

Keyboard
   arrowHow do I use the F9 - F12 as Function keys on my keyboard?

Network
   arrowHow do I physically connect to a cable or DSL modem or to an Ethernet network?

Software
   arrowClean installation of Windows 7
   arrowUpgrade Installation from Windows Vista to Windows 7
   arrowWhy does the Best Buy Software Installer start with Windows?
   arrowWarnings and Errors in the Windows Event Viewer from Best Buy Software Installer
   arrowBest Buy Software Installer may not run while logged into a Guest account
   arrowHow do I find what version of Microsoft Windows Vista my computer is running?

Video/Display
   arrowWhy doesn't my desktop computer display any video?



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