Network Diagnostics scans the computer to gather information about hardware, software, and network connections to help troubleshoot network-related problems on the computer. It is also very useful, because it automatically searches for servers on the network and obtains information about the network configuration. This makes it easier to verify network hardware functionality and diagnose network configuration problems.

Use the following steps to launch Network Diagnostics.

1. Open System Information.

   • From the Microsoft® Windows® XP default Start menu, point to All Programs, Accessories, System Tools, and then click System Information.
   • From the Windows XP classic Start menu, point to Programs, Accessories, System Tools, and then click System Information.

2. In the System Information window, from the Tools menu, click Net Diagnostics.

   Note: Net Diagnostics can also be accessed by way of the Help and Support Center by clicking Use Tools to view your computer information and diagnose problems. From the Tools menu, click Network Diagnostics.

   

3. In the Help and Support Center window, click Scan your system.

   

4. The computer is scanned.

   

5. The results are shown. For additional information, click the plus sign (+) next to Network Adapters.

   

6. Expanding the Network Adapters section displays detailed information about the network settings.

   

7. When finished, close the Help and Support Center window by clicking the red X in the upper-right corner .

8. In the System Information window, from the File menu, click Exit.