Windows 2000 Server Installation Procedures for the 7450R and 935 Series Servers

Prerequisites

  1. Microsoft® Windows® 2000 Server CD

  2. The Gateway Server Companion CD that was shipped with the server

Suggested Options

  • Add-on component drivers

Configuration Notes: This step-by-step procedure has been created with the most common configuration of the 935 Server. It is intended to be used for a fresh installation of Windows 2000 Server. It is possible that some required installation steps are not contained in this document.

Installing the Operating System

  1. Place the Windows 2000 CD in the CD-ROM drive, and then start the computer. When prompted to start from the CD, press any key.

  2. On the Welcome to Setup screen, to set up Windows 2000 now, press the ENTER key.

  3. After reading the Windows 2000 Licensing Agreement, press the F8 key to agree to the terms.

  4. On the next screen, you may be prompted to press the C key to create a partition in order to continue. If the partitions have already been created, you can also press the D key to delete the partitions and reconfigure them. If you are deleting the partitions, proceed to the next step in this document, otherwise proceed to step 13.

  5. Select the partition you are deleting, and then to delete the partition, press the D key.

  6. Windows indicates that you are about to remove a system partition. Press ENTER.

  7. Again, you are warned that you are about to delete the partition. To confirm the removal of the partition, press the L key.

  8. To create a partition on the unpartitioned space, press the C key.

  9. Either accept the default partition size, or press the BACKSPACE key to erase the value, and then type the partition size that you want to use. Press ENTER. Repeat the last two steps if you need to create more partitions.

    Note: Partition sizes are determined in megabytes (MB). For example, 1,024 MB = 1 gigabyte (GB).

  10. Select the partition on which to install Windows 2000, and then press ENTER.

  11. Select the file format, FAT(32) or NTFS, with which to format the partition. Press ENTER.

    Note: NTFS file system is recommended for Windows 2000 Server.

  12. When the Setup is formatting progress bar reaches 100 percent, the partition is formatted.

  13. The hard drive is checked.

  14. Wait as the Setup program copies files.

  15. The computer is initializing the Windows 2000 configuration.

  16. This portion of Setup is finished. Remove any disks from the appropriate drives. To restart the computer, press ENTER.

    Note: If the Windows 2000 CD was left in the CD-ROM drive, you are prompted to press any key to start from the CD. Do not start to the CD as this starts the Setup process all over again.

  17. Windows prepares to start.

  18. In the Windows 2000 Server Setup dialog box, click Next. If you do not click Next, Setup continues after approximately five seconds.

  19. Setup detects and installs devices on the computer.

    Note: At this time, you may be prompted to install a device that is not digitally signed by Microsoft. If you see this prompt, click Yes.

  20. Customize the Regional settings, and then click Next.

  21. In the Name text box, type your full name. In the Organization text box, type your organization name, and then click Next.

  22. In the Product Key text box, type the appropriate information, and then select Next.

    Note: If the system was sold with Microsoft Windows 2000 Server, the Certificate of Authority (COA) sticker is located on the removeable side panel of the Gateway 920 server.

  23. Select the Licensing Mode you want to use. If additional Client Access Licenses were purchased, add the appropriate number of additional licenses when selecting Per Server mode.

  24. In the Computer name and Administrator password text boxes, type the appropriate information, and then click Next.

    Note: The computer name must be unique on the network. It is helpful to use a computer name that is descriptive and unique.

  25. The default Windows 2000 components that are going to be installed are identified. Make any appropriate changes to the list, and then click Next.

  26. Set the correct date and time, and then click Next.

  27. Setup installs networking components.

  28. Setup installs Windows 2000 components.

  29. Setup completes a final set of tasks and reports the progress.

  30. Windows 2000 Setup is complete. Remove any disks from the appropriate drives, and then click Finish. While restarting, a boot menu opens, prompting you to please select the operating system to start. Select Windows 2000 Server, and then press ENTER.

  31. In the Welcome to Windows dialog box, press CTRL+ALT+DELETE.

  32. Type the administrator password you entered during setup, and then press ENTER.

  33. In the Configuring Your Server Wizard dialog box, select I will configure this server later, and then click Next.

  34. If prompted to restart the computer, click Yes.

  35. After restarting the computer and logging on, close the Configure Your Server Wizard, and then proceed to the following steps for installing drivers.

Installing Drivers

After installing the operating system, you are required to install any drivers that were natively installed by Windows 2000 Server. For a commonly configured Gateway 935 Server, this includes the network interface controller (NIC) drivers, the Qlogic SAF-TE drivers, and the video drivers. Additional components like tape drives, SCSI controllers, and modems may also require drivers. The following steps outline the required procedures for installing drivers using the Gateway Server Companion CD.

Intel 82559 Driver Version 5.40.11.0 Installation

Note: These drivers are also available on the Gateway Web site at http://support.gateway.com/support/drivers/getFile.asp?ref=step&now=1&id=16386, file name 7510870.exe.

  1. Insert the Server Companion CD (SCCD) into the CD-ROM drive. In the index home page window, click the 7450R button.

  2. In the left frame, click Windows 2000.

  3. In the right frame, under Windows 2000 On-Board Drivers and Utilities, click Intel NIC 82559 Controller (7508723).

  4. In the File Download dialog box, click Run this program from its current location, and then click OK.

  5. In the Security Warning dialog box, click Yes.

  6. In the Intel(R) PRO/100 LAN Adapter Software and Drivers v3.7 - InstallShield Wizard dialog box, click I accept the terms in the license agreement, and then click Next.

  7. The path to download the driver appears in the dialog box. Click Next.

  8. The files are extracted. Click Finish.

  9. From the Start menu, point to Settings, and then click Control Panel. In Control Panel, double-click the System icon. In the System Properties dialog box, click the Hardware tab. On the Hardware tab, click Device Manager. In the Device Manager window, click Intel 8255x-based PCI Ethernet Adapter (10/100). From the Action menu, click Properties.

  10. In the Intel 8255x-based PCI Ethernet Adapter (10/100) Properties dialog box, click the Driver tab. On the Driver tab, click Update Driver.

  11. In the Upgrade Device Driver Wizard dialog box, click Next.

  12. Click Search for a suitable driver for my device (recommended), and then click Next.

  13. Select the Specify a location check box, and then clear the other check boxes. Click Next.

  14. In the Copy manufacturer's files from text box, type: c:\intel (where c is the drive letter of the default location where the drivers are extracted). Click OK.

  15. The driver is located. Click Next.

  16. The driver is installed. Click Finish.

  17. In the Intel 8255x-based PCI Ethernet Adapter (10/100) Properties dialog box, click Close.

  18. Repeat steps 10 through 17 to install the Intel 8255x-based PCI Ethernet Adapter (10/100) #2.

Qlogic SAF-TE Driver Version 1.0 Installation

Note: These drivers are also available on the Gateway Web site at http://support.gateway.com/support/drivers/getFile.asp?ref=step&now=1&id=15320, file name 7510972.exe.

  1. Insert the Server Companion CD (SCCD) into the CD-ROM drive. In the index home page window, click the 7450R button. In the left frame, click Windows 2000. In the right frame, under Windows 2000 On-Board Drivers and Utilities, click Qlogic SAF-TE.

  2. In the File Download dialog box, click Run this program from its current location, and then click OK.

  3. In the Security Warning dialog box, click Yes.

  4. In the ZipMagic Self-Extracting Archive dialog box, click Next.

  5. The path to download the driver appears in the dialog box. Click Next.

  6. In the Destination Folder dialog box, click Yes.

  7. The files are extracted. In the ZipMagic Self-Extracting Archive dialog box, click Finish.

  8. From the Start menu, point to Settings, and then click Control Panel. In Control Panel, double-click the System icon. In the System Properties dialog box, click the Hardware tab. On the Hardware tab, click Device Manager. In the Device Manager window, click GEM SCSI Processor Device. From the Action menu, click Properties.

  9. In the properties dialog box, click the Driver tab. On the Driver tab, click Update Driver.

  10. In the Upgrade Device Driver Wizard dialog box, click Next.

  11. Click Search for a suitable driver for my device (recommended), and then click Next.

  12. Select the Specify a location check box, and then clear the other check boxes. Click Next.

  13. In the Copy manufacturer's files from text box, type: c:\qlogic (where c is the drive letter of the default location where the drivers are extracted). Click OK.

  14. The driver is located. Click Next.

  15. The driver is installed. Click Finish.

  16. In the properties dialog box, click Close.

  17. Windows 2000 updates the Device Manager automatically. The new entry is titled "Enclosure Services Device".

ATI Rage XL Video Driver, Version 5.00.2195.4009 Installation

Note: These drivers are also available on the Gateway Web site at http://support.gateway.com/support/drivers/getFile.asp?ref=step&now=1&id=15294, file name 7510579.exe.

  1. Insert the Server Companion CD (SCCD) into the CD-ROM drive. In the index home page window, click the 7450R button. In the left frame, click Windows 2000. In the right frame, under Windows 2000 On-Board Drivers and Utilities, click ATI Rage XL Video (7510579).

  2. In the File Download dialog box, click Run this program from its current location, and then click OK.

  3. In the Security Warning dialog box, click Yes.

  4. In the ZipMagic Self-Extracting Archive dialog box, click Next.

  5. The path to download the driver appears in the dialog box. Click Next.

  6. In the Destination Folder dialog box, click Yes.

  7. The files are extracted. In the ZipMagic Self-Extracting Archive dialog box, click Finish.

  8. From the Start menu, point to Settings, and then click Control Panel. In Control Panel, double-click the System icon. In the System Properties dialog box, click the Hardware tab. On the Hardware tab, click Device Manager. In the Device Manager window, click Rage XL PCI (English). From the Action menu, click Properties.

  9. In the Rage XL PCI (English) Properties dialog box, click the Driver tab. On the Driver tab, click Update Driver.

  10. In the Upgrade Device Driver Wizard dialog box, click Next.

  11. Click Search for a suitable driver for my device (recommended), and then click Next.

  12. Select the Specify a location check box, and then clear the other check boxes. Click Next.

  13. In the Copy manufacturer's files from text box, type: c:\qlogic (where c is the drive letter of the default location where the drivers are extracted). Click OK.

  14. The driver is located. Click Next.

  15. The driver is installed. Click Finish.

  16. In the Rage XL PCI (English) Properties dialog box, click Close.

  17. In the System Settings Change dialog box, to restart the computer, click Yes.

Concluding Statements

After installing the NIC drivers, you are able to configure networking. Due to the various configurations and applications of Windows 2000 Server in a network environment, no additional steps are included for this process. By default, Client for Microsoft Networks, File and Printer Sharing, and TCP\IP are already installed. Also, by default, TCP\IP is configured to obtain an IP address automatically. Refer to the Configure Your Server Wizard and Windows Help for solutions to common questions regarding the network setup.

Known Common Issues

  1. Issue: Setup Could Not Find any Hard Drives when Installing Windows 2000 Server

    This issue can occur if you have a RAID controller and the drivers are not installed at the very beginning of setup. It is important to press the F6 key during the initial startup of Windows 2000 setup, and then install the RAID controller drivers using a floppy disk.

  2. Issue: The System Does Not Start to the Windows 2000 CD

    Verify that the CD is clean and that the ATAPI CD-ROM drive is the first boot device in the BIOS. Enter the system setup by pressing the F2 key during the power-on self-test (POST). The boot order is listed in the BOOT menu in the BIOS.

  3. Issue: When Using the Dcpromo.exe Tool, an "Active Directory installation failed: The network location could not be reached" Message Appears

    To resolve this error, you must verify that the server's network adapter is firmly connected to a hub or to a switch with a network cable.