Frequently Asked Questions
      

Controller
   arrowWhat is indicated by the SCSI error message: "Device not ready/Send Unit start command failed"?

General
   arrowShould I attach my SCSI tape drive or CD-ROM drive to the same cable as my hard drive?
   arrowCan I install a TBU on my MegaRAID controller?
   arrowWhat do the terms backup set and media set mean?
   arrowHow do I verify TBU recognition in NetWare 4, 5, 6?
   arrowWhat is the media pool in Windows 2000, 2003 RSM?
   arrowWhat does the Prepare Media option do in Windows 2000 RSM?
   arrowWhat does helical scan/linear scan mean?
   arrowWhat is the difference between a quick and a long tape erase?
   arrowWhy does my backup time out and retry to back up open files?
   arrowWhat does the inquiry string dip switch configure?
   arrowWhat is the RSM and how do I troubleshoot with it?
   arrowWhat are the pros and cons of doing a Full (Normal), Incremental, and Differential Backup?
   arrowWhat does formatting a tape do?
   arrowHow can I configure Backup Exec to quit prompting me to overwrite?
   arrowWhy is it important to have an offsite backup?
   arrowRegarding tape drives, what is cataloging?
   arrowWhen and why would I ever need to erase a tape?

How To
   arrowHow do I configure the drive for use with Novell NetWare?
   arrowHow do I perform a simple Veritas Server Backup operation?
   arrowHow do I perform a simple backup operation in Windows 2000 Server?
   arrowHow do I perform a simple Windows 2000 Server Restore operation?
   arrowHow do I perform a simple Veritas Server Restore operation?
   arrowHow do I schedule tape backups in Windows 2000?
   arrowMy Backup Application fails giving the error message "write protected." What do I do?
   arrowHow do I configure an Unattended Tape Backup in Windows NT with NTBackup?
   arrowHow can I test my tape backup unit in MS-DOS?
   arrowHow can I test my TBU in NetWare?
   arrowHow can I test my TBU in Linux?
   arrowHow do I schedule tape backups in Windows 2003?
   arrowHow do I test my tape drive in Windows NT, Windows 2000, and Windows 2003 Server?

Software
   arrowWhy does Windows Native Backup not work after installing Veritas?

TBU
   arrowHow do I initialize a blank tape cartridge?
   arrowHow do I load or unload a tape cartridge?
   arrowHow do I write-protect a tape cartridge?
   arrowWhen should I clean the tape heads?
   arrowHow do I install a tape backup unit in SCO Open Server 5.0.x?
   arrowWhat are the cleaning guidelines for DAT tape drives?
   arrowCan I have other devices on the same data cable as my tape drive?
   arrowWhy does Veritas Backup Exec keep ejecting my tape for a scheduled backup?
   arrowWhy am I getting an error in Windows NT or Windows 2000 Backup after installing a different (third-party) backup program?
   arrowWhat are Bad Block errors with regard to running backups?
   arrowIf servers are so reliable, then why do I need a backup?
   arrowWhat does it mean to run an inventory on a drive?
   arrowWhy does the software I received with my add-on TBU not install in Windows NT Server or Windows 2000 Server?
   arrowWhy do I only see the first backup set on the tape, although it has several (when it is initially inventoried)?
   arrowMy TBU does not detect any media. How do I troubleshoot this?
   arrowWhy does my Windows 2000 scheduled backup prompt me to insert new media even though there is a tape in the drive?
   arrowWhat is a media label on the tape?
   arrowWhen should I use term power on my SCSI devices?
   arrowHow do I remove a tape that is stuck in the DAT tape drive?
   arrowWhat does the DDS Passthru jumper do?
   arrowWhat are the optimal SCSI settings for the tape backup unit?
   arrowHow long should a typical tape last and when should it be retired?
   arrowWhat are the differences between an IDE and a SCSI TBU?
   arrowWhat drivers should I use for my DAT backup unit in Windows NT Server, Windows 2000 Server, Windows 2003 Server, Netware 4.x, Netware 5.x, Netware 6.x, Linux, and SCO Unix?
   arrowWhat are some reasons that my TBU does not backup to the full compressed capacity of the cartridge?
   arrowHow do I troubleshoot a DAT tape drive that is not recognized?

Technical
   arrowWhat are the performance and capacity comparisons among some of the tape drives?
   arrowWhat steps can I take if this DAT drive hardware is not being recognized by the server?
   arrowHow do I troubleshoot tape drives using NTBackup in Windows NT 4.0?