Frequently Asked Questions
      

BIOS
   arrowWhat are the BIOS beep codes and error messages for the Gateway 9315 Server?
   arrowCan I retest the processors on a Gateway 9315 server?

Controller
   arrowWhere can I find the option to low level format/verify a hard drive in the LSI SCSI BIOS?

Drives
   arrowMy server shipped with a CD/DVD writer. What software is included with my server to utilize this drive?

General
   arrowWhen flashing the FRU/SDR, I am prompted for a password. What password do I use?
   arrowHow do I clear NVRAM on the 9315 server?
   arrowHow can I make my USB flash drive boot to MS-DOS in order to perform system firmware flashes?
   arrowThe primary NIC link lights are not working on my Gateway 9315 server. What can be the issue?

Hard Drive
   arrowHow do you know which Serial ATA hard drive is the primary or slave drive and which is bootable?
   arrowWhat version of GWSCAN supports Serial ATA hard drives?
   arrowOn a Gateway 9315 server, how can I tell which firmware revision a SATA hard drive is currently using?

How To
   arrowHow do I clear the System Event Log on the Gateway 9315 Server?

Memory
   arrowWhat memory configurations are supported by the Gateway 9315 Server motherboard?
   arrowHow can I increase the memory performance for the Gateway 9315 Server?
   arrowWhat is the minimum and maximum amount of memory the Gateway 9315 Server supports?
   arrowCan I mix memory in the Gateway 9315 Server?

Motherboard
   arrowWhy does my add-on PCI card not fit in the PCI slot?
   arrowWhat is a BMC?
   arrowWhat are the recommended interrupt mappings for the Gateway 9315 motherboard?
   arrowHow are the interrupts routed on the Gateway 9315 motherboard?
   arrowMy Gateway 9315 Server has no POST and video. What steps can I take to find out what is wrong?
   arrowWhat amount of time drift is considered normal for the Gateway 9315 Server?

Network
   arrowWhat do the LEDs on the integrated NIC indicate?
   arrowHow do I disable the integrated NIC ports on the Gateway 9315 motherboard?

RAID
   arrowWhat is embedded SATA RAID on the Gateway 9315 server?
   arrowHow do I enable or disable Embedded SATA RAID support on the Gateway 9315 server embedded SATA controller?
   arrowWhich RAID levels does Embedded SATA RAID support on the Gateway 9315 server?
   arrowCan I configure more than one RAID array on the Gateway 9315 server embedded SATA controller?
   arrowWhere is the RAID configuration stored?
   arrowHow do I configure a mirror using the embedded RAID feature of the Gateway 9315 server's embedded SATA controller?
   arrowHow do I configure a stripe (RAID 0) using the Embedded RAID feature of the Gateway 9315 Server embedded SATA controller?
   arrowCan I configure a Hotspare for a RAID Mirror on the Gateway 9315 server's embedded SATA controller?
   arrowHow are failures in a RAID Mirror indicated by the Gateway 9315 server's embedded SATA controller?
   arrowHow do I rebuild a failed drive in an embedded SATA RAID array on the Gateway 9315 Server?
   arrowHow can I verify that the drives are mirrored using the embedded RAID on the Gateway 9315 server's SATA controller?
   arrowCan I mirror multiple copies of a drive on the Gateway 9315 server's embedded SATA RAID controller?
   arrowCan I configure a RAID 10 on the Gateway 9315 server's embedded SATA RAID controller?
   arrowCan I remove a drive from a mirror on the Gateway 9315 server's embedded SATA RAID controller?

Technical
   arrowWhere can I find more information about PCI Express?
   arrowWhat basic troubleshooting steps can be taken if the SATA hard drive in the Gateway 9315 server is not detected or recognized?

Video/Display
   arrowWhat resolution and refresh rates are supported by the ATI Rage XL video solution on the Gateway 9315 Server motherboard?
   arrowHow do I troubleshoot no video on a Gateway 9315 server?