Frequently Asked Questions
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Q: What are the BIOS storage errors for this motherboard?

A: The following table provides information about the BIOS storage errors that can be reported by the Gateway® E-9722R server motherboard.

Message Displayed Description
Primary Master Hard Disk Error IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This error is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices during POST.
Primary Slave Hard Disk Error IDE/ATAPI device configured as Primary Slave could not be properly initialized by the BIOS. This error is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices during POST.
Secondary Master Hard Disk Error IDE/ATAPI device configured as Secondary Master could not be properly initialized by the BIOS. This error is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices during POST.
Secondary Slave Hard Disk Error IDE/ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS. This error is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices during POST.
Primary Master Drive-ATAPI Incompatible IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. This is typically displayed during POST when the BIOS is trying to detect and configure IDE/ATAPI devices.
Primary Slave Drive-ATAPI Incompatible IDE/ATAPI device configured as Primary Slave failed an ATAPI compatibility test. This is typically displayed during POST when the BIOS is trying to detect and configure IDE/ATAPI devices.
Secondary Master Drive-ATAPI Incompatible IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This is typically displayed during POST when the BIOS is trying to detect and configure IDE/ATAPI devices.
Secondary Slave Drive-ATAPI Incompatible IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This is typically displayed during POST when the BIOS is trying to detect and configure IDE/ATAPI devices.
S.M.A.R.T. Capable but Command Failed BIOS tried to send an S.M.A.R.T. message to a hard disk device, but the command transaction failed. This message can be reported by an ATAPI device using S.M.A.R.T. error reporting standards, and may indicate the need to replace the disk.
S.M.A.R.T. Command Failed BIOS tried to send an S.M.A.R.T. message to a hard disk device, but the command transaction failed. This message can be reported by an ATAPI device using S.M.A.R.T. error reporting standards, and may indicate the need to replace the disk.
S.M.A.R.T. Status BAD, Backup and Replace An S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be re ported by an ATAPI device using S.M.A.R.T. error reporting standards, and may indicate the need to replace the disk.
S.M.A.R.T. Capable and Status Bad An S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be reported by an ATAPI device using S.M.A.R.T. error reporting standards, and may indicate the need to replace the disk.