Frequently Asked Questions
      

BIOS
   arrowWhat do the POST Diagnostics LEDs at the back of the server mean?

Case/Chassis
   arrowWhat do the Fan Fault LEDs indicate?

Controller
   arrowWhat is the difference between verbose and silent mode on my SCSI controller?
   arrowWhat does the error message "SCSI timeout" mean?
   arrowWhat is indicated by the SCSI error message: "Device not ready/Send Unit start command failed"?
   arrowWhat is the slot number for my SCSI disk controller when loading Novell NetWare?
   arrowAre there preventative maintenance steps to take with a HostRAID array?
   arrowCan I change the channel assignment of the 955 or 975 onboard SCSI controller?

Drives
   arrowWhat is the difference between 68-pin and 80-pin SCSI drives and what kind does my server support?

General
   arrowWhat are some tips for preventing electrostatic discharge damage?
   arrowShould I attach my SCSI tape drive or CD-ROM drive to the same cable as my hard drive?
   arrowWhat is the largest size SCSI hard drive I can use in my server?
   arrowSupport for Int13 extensions is enabled on my SCSI controller. What does this do?
   arrowWhat are the SCSI cable/bus length limitations?
   arrowWhat does the verify media option do in the SCSI BIOS utility?
   arrowWhat is the blue light (LED) on the server for?
   arrowDoes this server support hotplug PCI?
   arrowCan I monitor the sensors in real time (temperature, voltage, and so forth)?
   arrowWhat is 48-bit LBA support and why do I need this for my server?

Hard Drive
   arrowHow can I tell what firmware revision my hard disk is currently using?

How To
   arrowHow do I clear the System Event Log on the 955 or 975 server?
   arrowHow can I create a RAID 5 array with a 955 Server?
   arrowHow do I rebuild a failed drive in a HostRAID array?
   arrowHow do I disable the IDE controller on the Gateway 955/975 server motherboard?
   arrowIn what order do I update the BIOS and firmware on the 955/975 servers?

Memory
   arrowWhat is the minimum or maximum amount of memory this server supports?
   arrowCan I mix memory in this server?

Motherboard
   arrowWhy does my add-on PCI card not fit in the PCI slot?
   arrowWhat resolution and refresh rates are supported by the ATI Rage XL on the 4000832 motherboard?
   arrowWhat are the recommended interrupt mappings for the 4000832 motherboard?
   arrowHow are the interrupts routed on the 4000832 motherboard?
   arrowWhat are the POST error codes for the 4000832 motherboard?
   arrowWhat are the different IDE/ATA standards, and which does my server support?
   arrowWhich network port on the back of the server is number 1 (adapter 0) and number 2 (adapter 1)?
   arrowWhich SCSI channel is assigned to the internal and external SCSI connectors on the 955 or 975 server?
   arrowMy 955-series or 975-series server has no POST or video. Are there some steps I can take to find out what is wrong?
   arrowWhat is a BMC?
   arrowWhat amount of time drift is considered normal on the 955, 975 and 995 series servers?

Network
   arrowWhat do the LEDs on the integrated NIC indicate?
   arrowCan I disable the integrated NIC ports?
   arrowHow do I configure my server for out of band management?

Ports
   arrowWhere is the serial port on the back of this server?

RAID
   arrowWhat is HostRAID?
   arrowHow do I enable/disable HostRAID support on the integrated SCSI controller?
   arrowWhich RAID levels does HostRAID support?
   arrowCan I configure more than one HostRAID array on the integrated SCSI controller?
   arrowHow do I configure a mirror using the HostRAID feature of the integrated SCSI controller?
   arrowHow do I configure a stripe (RAID0) using the HostRAID feature of the integrated SCSI controller?
   arrowCan I configure a Hotspare for a HostRAID Mirror on the integrated SCSI controller?
   arrowWhen failures occur in a HostRAID Mirror, how is this indicated on the integrated SCSI controller?
   arrowHow do I recover from a failed HostRAID drive in the mirror on a integrated SCSI controller?
   arrowHow can I verify that the drives are HostRAID mirrored on an integrated SCSI controller?
   arrowCan I mirror multiple copies of a drive on the integrated HostRAID SCSI controller?
   arrowCan I configure more than one HostRAID mirror on the integrated HostRAID SCSI controller?
   arrowCan I configure a RAID 10 on the integrated HostRAID SCSI controller?
   arrowCan I remove a drive from a mirror on the integrated HostRAID SCSI controller?

Software
   arrowWhat is the System Setup Utility (SSU) and how do I use it?

TBU
   arrowWhen should I use term power on my SCSI devices?
   arrowWhat are the optimal SCSI settings for the tape backup unit?

Technical
   arrowWhat basic troubleshooting steps can be taken if the server's ATA/IDE hard drive is not detected or recognized?
   arrowWhat basic troubleshooting steps can be taken if the server's SCSI hard drive is not detected or recognized?

Video/Display
   arrowMy 955/975 server has no video. How can I troubleshoot this?