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Frequently Asked Questions
Part number 5501806,5502188
How can I tell what firmware revision my hard disk is currently using?
What is the difference between 68-pin and 80-pin SCSI drives and what kind does my server support?
Why does only one hard disk drive show up when several are configured in a RAID array?
Can I add additional hard disks to my hardware RAID array?
Can I use drives of different SCSI technologies (U320, U160, U2, Fast) in the Same RAID array?
How do you clear media errors on a RAID array's Hard Disk?
A disk in my hardware RAID array has failed. What should I do now?
What is JBOD?
Can or should I mix different speed drives (RPMs) in the same hardware raid array? Are there disadvantages to this?
What are some tips for preventing electrostatic discharge (ESD) damage?
What does the verify media option do in the SCSI BIOS utility?
When installing the operating system, it only sees a small portion of the drive capacity?
How do I configure the SCSI ID numbers?
Does data recovery work on the hard disk void the warranty?
Does this hard disk support hot plugging and unplugging?
How are IDE hard disks and SCSI hard disks different?
How do the heads read and write information?
How is hard disk size calculated?
What are some general SCSI troubleshooting tips?
What is the maximum cable length?
Should I attach my SCSI tape drive or CD-ROM drive to the same cable as my hard drive?
Why might the rebuilding of a RAID drive fail?
What does the error message "SCSI timeout" mean?
What are the advantages of faster RPMs in regard to hard drives?
Not all my drive space is recognized. Where is the rest?
What is SCA-2?
Can I configure one of my raid drives as a normal drive (not in an array)?
One of my RAID HDDs failed. Should I remove it from the computer or leave it installed until it is replaced?
What is the difference between initialization and formatting on my RAID controller?
Can I swap out all the drives in my RAID 5 array without reloading my operating system?
Does Gateway recommend any particular companies for data recovery on failed Hard Disks?
When should I use term power on my SCSI devices?
Where can I locate information about the jumper configuration for my hard drive?
What is indicated by the SCSI error: "Device not ready/Send Unit start command failed"?
Can I cluster the internal hard drives in my server?
Can I change the SCSI IDs on my hard drive?
Can I use different capacity drives in the same RAID array?
What basic troubleshooting steps can be taken if the Servers SCSI hard disk drive is not being detected or recognized?
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