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Frequently Asked Questions
Controller
 What does the error message "SCSI timeout" mean?
What is the difference between initialization and formatting on my RAID controller?
What is indicated by the SCSI error message: "Device not ready/Send Unit start command failed"?
Drives
What is the difference between 68-pin and 80-pin SCSI drives and what kind does my server support?
General
Should I attach my SCSI tape drive or CD-ROM drive to the same cable as my hard drive?
When installing the operating system, it only sees a small portion of the drive capacity?
What are the SCSI cable/bus length limitations?
What does the verify media option do in the SCSI BIOS utility?
Can or should I mix different speed drives (RPMs) in the same hardware raid array? Are there disadvantages to this?
What is JBOD?
What is the difference between SCA-1 and SCA-2?
Can I use different capacity drives in the same RAID array?
Hard Drive
Why might the rebuilding of a RAID drive fail?
What are the advantages of faster RPMs in regard to hard drives?
Not all of my drive space is recognized. Where is the rest?
Does Gateway recommend any particular companies for data recovery on failed hard drives?
Can I use drives of different SCSI technologies (U320, U160, U2, Fast) in the same RAID array?
How do you clear media errors on a RAID array's hard drive?
A disk in my hardware RAID array has failed. What should I do now?
Will this newer SCSI hard drive work in my older Gateway server?
Where can I locate information about the jumper configuration for my hard drive?
Can I cluster the internal hard drives in my server?
Can I change the SCSI IDs on my hard drive?
How can I tell what firmware revision my hard disk is currently using?
RAID
Can I configure one of my RAID drives as a normal drive (not in an array)?
Can I swap out all the drives in my RAID 5 array without reloading my operating system?
One of my RAID HDDs failed. Should I remove it from the computer or leave it installed until it is replaced?
Can I add additional hard disks to my hardware RAID array?
TBU
When should I use term power on my SCSI devices?
Technical
Why does only one hard disk drive show up when several are configured in a RAID array?
What basic troubleshooting steps can be taken if the server's SCSI hard drive is not detected or recognized?
Terminology
What is SCA-2?
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