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Frequently Asked Questions
Case/Chassis
 What do the Fan Fault LEDs indicate?
Can I install a tape backup unit or other device under the floppy/CD-ROM combo?
Which SCA-2 hard drive bay is which SCSI ID?
Controller
Can I divide my server's SCSI hotswap backplane into more than one SCSI channel?
Can I change the SCSI IDs on my server's backplane?
Are there preventative maintenance steps to take with a HostRAID array?
Can I change the channel assignment of the 955 or 975 onboard SCSI controller?
Drives
What is the difference between 68-pin and 80-pin SCSI drives and what kind does my server support?
General
What is the largest size SCSI hard drive I can use in my server?
What steps can be taken if a SATA, SCSI or RAID adapter BIOS does not respond during startup?
What is the blue light (LED) on the server for?
Does this server support hotplug PCI?
Can I monitor the sensors in real time (temperature, voltage, and so forth)?
What is 48-bit LBA support and why do I need this for my server?
Where are the FCC, COA, and serial number labels located on the Gateway 975 server?
Hard Drive
Will this newer SCSI hard drive work in my older Gateway server?
Can I cluster the internal hard drives in my server?
How To
How do I clear the System Event Log on the 955 or 975 server?
How do I rebuild a failed drive in a HostRAID array?
How do I disable the IDE controller on the Gateway 955/975 server motherboard?
In what order do I update the BIOS and firmware on the 955/975 servers?
Memory
What is the minimum or maximum amount of memory this server supports?
Can I mix memory in this server?
Motherboard
What are the different IDE/ATA standards, and which does my server support?
What is the fastest CPU that can be installed in this motherboard?
Which network port on the back of the server is number 1 (adapter 0) and number 2 (adapter 1)?
Which SCSI channel is assigned to the internal and external SCSI connectors on the 955 or 975 server?
My 955-series or 975-series server has no POST or video. Are there some steps I can take to find out what is wrong?
What is a BMC?
What amount of time drift is considered normal on the 955, 975 and 995 series servers?
Network
Can I disable the integrated NIC ports?
Ports
Where is the serial port on the back of this server?
Software
What is the System Setup Utility (SSU) and how do I use it?
Video/Display
My 955/975 server has no video. How can I troubleshoot this?
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United States
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